{"id":54375,"date":"2025-03-31T23:46:50","date_gmt":"2025-04-01T05:16:50","guid":{"rendered":"https:\/\/avendata.ca\/fr\/?page_id=54375"},"modified":"2026-09-11T06:02:07","modified_gmt":"2026-09-11T04:02:07","slug":"soutien","status":"publish","type":"page","link":"https:\/\/avendata.ca\/fr\/soutien","title":{"rendered":"Assistance ViewBox et archivage des syst\u00e8mes h\u00e9rit\u00e9s | AvenDATA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"54375\" class=\"elementor elementor-54375\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-197dd0c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"197dd0c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e55f6cd\" data-id=\"e55f6cd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-aeaad4a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aeaad4a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-92714bb\" data-id=\"92714bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c8bbcc pg-main-head digi elementor-widget elementor-widget-heading\" data-id=\"9c8bbcc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><strong style=\"font-family: &#039;Graphik-Black&#039;\">Assistance <br><\/strong><span style=\"font-size: 45px\">Contactez notre \u00e9quipe d'assistance<\/span> <\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e1592d HeroPara_2024 HeroPara_Support_2024 elementor-widget elementor-widget-text-editor\" data-id=\"7e1592d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tSi vous avez des questions sur nos applications ViewBox, TransDATA ou Kit bilan \u00e9lectronique, notre \u00e9quipe d&rsquo;assistance comp\u00e9tente est l\u00e0 pour vous aider.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d86b907 support2024 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d86b907\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fcf5537\" data-id=\"fcf5537\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-582cb4f padding0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"582cb4f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-619c7b8 support2024_Left\" data-id=\"619c7b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db52dbc support2024_text elementor-widget elementor-widget-text-editor\" data-id=\"db52dbc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tLe formulaire de contact ci-dessous est con\u00e7u sp\u00e9cialement pour les demandes d&rsquo;assistance technique et les questions portant sur ces solutions. Afin de vous aider le plus efficacement possible, veuillez d\u00e9crire votre probl\u00e8me en d\u00e9tail et joindre des captures d&rsquo;\u00e9cran, si vous le pouvez.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57b467d support2024_text elementor-widget elementor-widget-text-editor\" data-id=\"57b467d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tNotre objectif est de vous offrir une assistance rapide, fiable et simple, pour que vous puissiez continuer \u00e0 utiliser nos solutions sans interruption.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0a3ba5 support2024_text elementor-widget elementor-widget-text-editor\" data-id=\"a0a3ba5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tIl vous suffit de remplir le formulaire ci-dessous, et nous vous r\u00e9pondrons dans les plus brefs d\u00e9lais.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ee8b449 support2024_Right\" data-id=\"ee8b449\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efa35a0 elementor-widget elementor-widget-image\" data-id=\"efa35a0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"393\" src=\"https:\/\/avendata.ca\/fr\/wp-content\/uploads\/2026\/09\/assistance-viewbox-avendata.webp\" class=\"attachment-full size-full wp-image-91543\" alt=\"\u00c9quipe d&apos;assistance AvenDATA aidant un client avec ViewBox\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55196f0 get-in-touch-2024 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55196f0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98d74fe\" data-id=\"98d74fe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b216c8 SectionTitle_2024 elementor-widget elementor-widget-heading\" data-id=\"8b216c8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><strong>Contactez-nous<\/strong><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24b22a6 elementor-button-align-start support-form elementor-widget elementor-widget-form\" data-id=\"24b22a6\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contact Form\" novalidate=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"54375\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"24b22a6\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Courriel professionnel\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1e3c6a3 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_1e3c6a3]\" id=\"form-field-field_1e3c6a3\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Votre nom \" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_fbce911 elementor-col-100\">\n\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_fbce911]\" id=\"form-field-field_fbce911\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Num\u00e9ro de t\u00e9l\u00e9phone\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[message]\" id=\"form-field-message\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Raison sociale\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_30aac7c elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_30aac7c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tT\u00e9l\u00e9verser des captures d'\u00e9cran\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_30aac7c]\" id=\"form-field-field_30aac7c\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" data-maxsize=\"10\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_59dd2e6 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_59dd2e6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tVotre message \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_59dd2e6]\" id=\"form-field-field_59dd2e6\" rows=\"4\" placeholder=\"Veuillez d\u00e9crire votre demande aussi pr\u00e9cis\u00e9ment que possible \"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha elementor-field-group elementor-column elementor-field-group-field_a67e570 elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_a67e570\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LcushMsAAAAAFYmHxwweASWUA5r0FP5pAqa1qIu\" data-type=\"v2_checkbox\" data-theme=\"light\" data-size=\"normal\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b0ab1f3]\" id=\"form-field-field_b0ab1f3\" class=\"elementor-field elementor-size-sm \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-form_nonce elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[form_nonce]\" id=\"form-field-form_nonce\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" value=\"92e19753ea\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\" id=\"form-btn\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer le message<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Assistance Contactez notre \u00e9quipe d&rsquo;assistance Si vous avez des questions sur nos applications ViewBox, TransDATA ou Kit bilan \u00e9lectronique, notre \u00e9quipe d&rsquo;assistance comp\u00e9tente est l\u00e0 pour vous aider.Le formulaire de contact ci-dessous est con\u00e7u sp\u00e9cialement pour les demandes d&rsquo;assistance technique et les questions portant sur ces solutions. Afin de vous aider le plus efficacement possible, [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-54375","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/avendata.ca\/fr\/wp-json\/wp\/v2\/pages\/54375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avendata.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avendata.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avendata.ca\/fr\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/avendata.ca\/fr\/wp-json\/wp\/v2\/comments?post=54375"}],"version-history":[{"count":8,"href":"https:\/\/avendata.ca\/fr\/wp-json\/wp\/v2\/pages\/54375\/revisions"}],"predecessor-version":[{"id":91546,"href":"https:\/\/avendata.ca\/fr\/wp-json\/wp\/v2\/pages\/54375\/revisions\/91546"}],"wp:attachment":[{"href":"https:\/\/avendata.ca\/fr\/wp-json\/wp\/v2\/media?parent=54375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}